Privacy policy
Protecting your privacy is very important to SPIN, S.A. de C.V. and its subsidiaries.
We value your trust, which is why we have developed a Privacy Policy to help you understand how we collect, use, transfer, and store your information.
Personal information consists of data that can be used exclusively to identify or contact a single person. Personal information may be requested at any time when you contact SPIN, S.A. de C.V. or a subsidiary company. SPIN, S.A. de C.V. and its subsidiaries may share personal information among themselves and use it in accordance with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.
In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, SPIN, S.A. de C.V., when processing customer information, is obliged to observe the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility established in this law.
The personal data collected will be protected by the necessary security measures to avoid damage, loss, alteration, destruction, or misuse. SPIN, S.A. de C.V. and its subsidiaries do not guarantee that unauthorized third parties cannot gain access to the information stored by us. SPIN, S.A. de C.V. nor its subsidiaries shall in any case be responsible for damages that may result from such unauthorized access.
Below we include some examples of personal information that SPIN, S.A. de C.V. may collect and use. These examples are merely illustrative and should not be considered an exhaustive description of our information collection and disclosure practices.
What information do we collect?
SPIN, S.A. de C.V. and its subsidiaries may collect information including your name, address, phone number, email address, and contact preferences.
We also collect general non-personal information, which consists of data that does not allow direct association with any person. We may collect, use, transfer, and disclose general information for any purpose. Some examples include:
- Profession, language, postal code, area code, unique device identifier, and location, which SPIN, S.A. de C.V. uses to provide services or promote products, to better understand customer behavior, and to improve our products, services, and advertising.
- Information related to customer activity, compiled to provide more useful information to our customers and to understand which products and services are of greatest interest.
If we combine non-personal general information with personal information, the combined information will be considered personal information for as long as it remains combined.
How do we use your personal information?
- To keep you informed about the latest product announcements and upcoming events. It also helps us improve our services, content, and advertising. If you do not wish to be included in our mailing list, you may update your preferences.
- To help us develop, deliver, and improve our products, services, content, and advertising.
- To send you important notifications. Since this information is important to your relationship with SPIN, S.A. de C.V. and/or its subsidiaries, you cannot opt out of receiving such communications.
- For internal purposes such as audits, data analysis, and research to improve SPIN, S.A. de C.V. products, services, and communications.
Retention of personal information. Personal information disclosed will be retained for the period necessary to fulfill the purposes set forth in this Privacy Policy, unless a longer retention period is required or permitted by law.
Online information and data collection. You may visit us on the Internet without identifying yourself or disclosing personal information, including your email address. In such cases, our servers obtain the domain name you used to access the Internet (e.g., “gmail.com” or “yahoo.com”), the website you came from, and the one you visit afterwards.
We may select external companies that provide services on behalf of SPIN, S.A. de C.V. and use this information to record visits, average time spent, pages visited, and other statistical data. This data may also be used to track site performance and facilitate its use.
We may compile statistics about our customers, sales, traffic patterns, and services and provide them to third parties. However, when we disclose these statistics, we do not include personal identification data unless you have agreed to receive personalized information.
Some parts of our website may require personal information for specific purposes, such as providing information you have requested.
Email communications. Occasionally, we may send you emails with useful information, including information about our products and services or offers from other affiliated companies or third parties. You may opt out of receiving such messages if you wish.
Information we may disclose and recipients. We may disclose collected information to individuals and entities as described below. They are required to use such information exclusively for the stipulated purposes.
Disclosure to service providers. We may disclose collected personal information to third parties, such as banks and service providers related to the contracted services. In all cases, we require these providers to comply with our Privacy Policy and to use the information only for the purposes for which they were contracted.
Disclosure to related companies. We may disclose identification data such as name, address, phone number, and information about transactions to other affiliated or subsidiary companies for the purposes mentioned above.
Disclosure permitted by law. SPIN, S.A. de C.V. and/or its subsidiaries may be required to disclose your personal information by law, in (i) judicial, administrative, or legal proceedings, and/or requests from public or governmental authorities inside or outside your country of residence, or (ii) for national security, law enforcement, or other matters of public importance.
Prohibition on disclosure for other purposes. We will not share your personal information with external companies for purposes other than those described above. For example, we will not sell personal information to external companies that wish to offer you their products or services. We may offer products or services on behalf of other companies, but we will not disclose your personal data to them.
Changes to this Privacy Policy
We recommend checking this Privacy Policy periodically to stay informed of any changes. While we reserve the right to modify or supplement this Privacy Policy, any significant changes will be posted on our website for at least 30 days following the change.
Consumer options regarding information distribution
We are committed to protecting personal information and using or sharing it only to improve or expand the services we offer you. By actively accepting the terms of this Privacy Policy, you consent to the distribution of personal information or consumer reports as described above.
The practices and policies included in this Privacy Policy replace all previous notices or statements regarding this matter.
Privacy Notice modified on 2020/06/15